Committed to Responsible Gaming – Truckee Gaming, LLC adheres to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming. Our company takes steps to promote responsible gaming. The AGA Code of Conduct represents a broad commitment by the entire gaming industry to make the public aware of responsible gaming resources, and incorporates responsible gaming into business operations.
Through our company’s implementation of the AGA Code of Conduct, Truckee Gaming, LLC demonstrates that we are fully committed to the highest level of ethical and responsible policies and procedures in our gaming practices.
To promote responsible gaming, Truckee Gaming, LLC will continue to:
- Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
- Provide information to our employees about resources for assistance with problem gaming
- Provide information to our patrons, through a variety of methods both at our casinos and on our websites, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
- Provide our patrons who feel they may have a problem the option of enrolling in our Self-Limit Access Program, which will cancel their access to our promotional mailings and casino services such as credit, Players Club privileges and check-cashing for as long a time period as they desire
- Serve alcoholic beverages responsibly
- Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
- Advertise responsibly
- Fund responsible gaming research
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org.
If you wish to view the AGA’s win-loss brochure, “The Guide to House Advantage”, log on to www.americangaming.org.
Copies of the brochure “When the Fun Stops: “Understanding Compulsive Gambling” are available at our Casino Cage, Players Club Desk, and at all ATMs.
If you wish to find out information about Truckee Gaming, LLC’s Self-Limit Access Program, please contact the Casino Credit Manager.
Warning Signs of Problem Gaming:
- Gambling to escape worry
- Gambling to get money to solve financial difficulties
- Feeling unable to stop playing, regardless of winning or losing
- Often gambling until your last dollar is gone
- Neglecting your family because of gambling
If you feel you need help, please call the following 24-hour confidential national hotline:
Nevada Council on Problem Gambling 1-800-522-4700